Home › Shipping Policy
Last updated: July 23, 2026
King Wholesale Supply ships to all 50 U.S. states from our facility in New York, NY. We do not currently ship internationally. We do not ship to freight-forwarding addresses without prior approval.
Orders are processed Monday through Saturday, excluding holidays. In-stock orders placed before 2:00 PM EST typically ship within 1–2 business days. Orders placed after 2:00 PM EST, on Sundays, or on holidays begin processing the next business day.
Wholesale, case, pallet, and custom-printed orders are quoted individually and may require additional production time. Custom printing lead times are confirmed in writing before production begins.
We ship via UPS and USPS. The available methods and carrier are selected based on package weight, dimensions, and destination. Large or heavy orders may ship via freight, which is quoted separately.
Transit times are carrier estimates and are not guaranteed. Delivery windows begin after the order ships, not when the order is placed.
Flat-rate standard shipping to the contiguous United States, priced by order size:
The amount is shown in your cart before you pay — there is nothing to confirm afterwards. Signup codes from our email list waive shipping entirely on your first order.
Large or heavy orders may move by freight rather than parcel. We absorb that cost on qualifying orders; if a shipment is unusually large or is going somewhere a standard carrier cannot reach, we will contact you before charging anything and you can cancel at no cost.
Alaska, Hawaii, US territories and international destinations are quoted separately, as carrier rates to those addresses vary widely.
A tracking number is emailed to the address on your order once your package ships. If you have not received tracking within three business days of placing an in-stock order, contact us at contact@kingwholesalesupply.com or (747) 217-3487.
You are responsible for providing a complete and accurate shipping address. We are not responsible for packages delivered to an incorrect address supplied by the customer. Carrier address-correction fees, reshipment costs, and packages returned as undeliverable due to an incorrect address are the customer's responsibility.
Inspect your order upon delivery. If your shipment arrives damaged, or if items are missing, contact us within 5 business days of delivery with your order number and photographs of the packaging and contents. We will file a carrier claim and replace or refund the affected items.
If tracking shows delivered but you did not receive the package, contact us within 5 business days so we can open a carrier investigation.
We are not liable for delays caused by carriers, weather, natural disasters, strikes, customs, or other events outside our reasonable control. Shipping charges are not refundable for carrier delays.
Shipping questions: contact@kingwholesalesupply.com · (747) 217-3487 · Mon–Sat, 9am–7pm EST
King Wholesale Supply, New York, NY